Hamilton County officials launched a new online platform aimed at connecting residents in crisis with local support services. The tool, called NavigateHC, provides quick, anonymous access to behavioral health and wellness resources across the county.

Unveiled during a live demonstration at the Hamilton County Judicial Center, the website allows users to enter their ZIP code and select the services they need—from mental health support and substance use disorder treatment to food pantries, veteran services, and foster care. The system then generates a list of free, local services tailored to the user’s selections.

“The website was designed to quickly direct community members to behavioral health and wellness resources,” said Monica Greer, Executive Director of the Hamilton County Council on Alcohol and Other Drugs. “Users simply enter their ZIP code and select the services they need. The website then populates a list of free support services—quickly and anonymously.”

In addition to self-navigation, the site offers an option to connect with a trained local navigator—someone familiar with the array of available services—who can guide users through the process.

“This app serves as a central clearinghouse of information—not just for individuals in need, but also for service providers, caregivers, and local organizations,” said County Commissioner Mark Heirbrandt. “We’re proud to invest in a solution that will serve all corners of our community.”

The development and launch of NavigateHC cost $67,800 and were funded through Opioid Settlement Dollars. County leaders hope the tool will reduce barriers to care and streamline access to critical services for Hamilton County residents.

More information is available at www.navigatehc.org.