The Humane Society for Hamilton County (HSHC) has appointed Terry Massey as its first vice president and chief operating officer, the organization announced Tuesday.

In his new role, Massey will oversee the shelter’s programs, human resources, daily operations, IT services and software development projects.

“We are thrilled to welcome Terry as our new VP and Chief Operating Officer,” said Rebecca Stevens, HSHC president and CEO, in a statement. “As our shelter has grown immensely over the years, so has our need for additional senior-level leadership that will guide us through our next chapter. Terry’s proven leadership and deep commitment to animal welfare will strengthen our mission to save lives, educate communities, and complete families.”

Massey brings more than 17 years of experience in project management and operational leadership. He most recently served as senior director of human resources shared services for The Heritage Group, where he oversaw benefit administration, HR information systems, compliance and project management. Before that, he spent 13 years with Franciscan Alliance Information Services, finishing as director of the program management office and health connect.

HSHC cares for more than 4,000 animals each year, including hundreds transferred from other Indiana shelters where they are at risk of euthanasia. The organization operates under a no-kill philosophy and has maintained a live placement rate of 98% or higher since 2014.